Why we partner with our clients.

These days it’s hard to write about your brand values without it sounding ubiquitous or contrived.

Who doesn’t say that they care about their clients’ success?

Who’s going to say they’re not passionate about what they do?

So if we write about how important it is for us to build partnerships with our clients, why should that mean anything to you? You’ve heard it before, probably more than once. The thing is, it’s actually the way we run our business, not consciously, it just happened. To mitigate the jargon and vagueness of the term “partnering” I’ll clarify what we mean.

 

Strategy is a fundamental part of our work with clients, it’s 100% necessary to any project for us.

It takes time, effort and buy in on the part of our clients to do this. Rather than hire us for a task and hand it off, our process requires them to take part and work with us to steer their brand where they want it to go. Both parties are equally invested, working together as partners.

 

We’ve found that 70% of the work we do comes from repeat clients, people or businesses who reach out year after year with new ideas and goals.

They come back to us for many reasons, but we feel it’s in large part because of the investment we both have made into their brand.

They feel that we really get them and understand what they need.

Also, we get excited about what’s next for them, and do care (well we had to say it) about their success. We love working with teams and individuals where everyone is equally invested and passionate about the outcome. Another benefit of partnering this way is we get to keep working with people we really love spending time with. Win win.

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Grape vines and living brands.

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This year Lobby turned 8.